When COVID-19 hit the United States in March 2020, much of the country came to an abrupt halt. As many organizations had no choice but to suspend in-person operations, leadership teams were required to develop creative, operationally sound solutions to maintain business continuity. With accelerated technology development over the past two decades, employers increasingly turned to alternative workforce models that support flexibility, remote collaboration, and business resiliency. The proliferation of secure software solutions has enabled organizations to expand their talent reach, streamline processes, and create a more responsive experience for customers, members, and patients.
One of the most widely adopted solutions has been the use of online conferencing platforms for meetings, team collaboration, and project management. While video conferencing platforms such as Skype existed prior to the pandemic, their use was often limited to select situations, such as communicating with geographically distant partners. According to Digital in the Round (2021), 76% of employees used video conferencing for remote work, video meetings improved productivity by 50%, and video conferencing saw a 535% rise in daily traffic during 2020. As organizations continue to formalize hybrid work models and virtual meetings, online conferencing platforms are becoming a standard component of corporate operations.
To support this shift and enhance our recruiting outcomes, RepuCare has integrated a hiring technology called Luma Teams into our recruitment workflow. Luma Teams is an intelligence-driven software solution that works in coordination with your Applicant Tracking System (ATS) and video conferencing platform. At RepuCare, we leverage Luma to capture video and structured data from each interview, enabling hiring managers to make more consistent, evidence-based decisions. Clients define the core competencies and preferred capabilities required for each role, and our team uses Luma’s automated transcript and analytics to identify where candidates demonstrate those attributes during the interview. Following each interview, we provide hiring managers with targeted “highlights” when a core competency is referenced or preferred skills are discussed in greater depth.
As data-driven recruiting and virtual hiring become standard practice, RepuCare continues to invest in technology and process innovation to better serve our healthcare partners and the clinicians and staff we place. To learn more about how RepuCare’s use of Luma’s software can strengthen your staffing strategy and support compliance, quality, and efficiency goals, contact us here.