The Administrative Assistant is responsible for ensuring the smooth operation of Program Management oversight activities and providing high-level adherence to State requests in support to the Chief Operating Officer (COO). 

The Administrative Assistant follows established procedures and guidelines to provide timely and effective secretarial support to an office, business unit, department, or other organization. Answers telephones, screens calls, and takes messages so callers/visitors are attended to promptly, courteously, and accurately. The Administrative Assistant performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

Key Responsibilities:

•  Maintain oversight of daily State requests, and ensures successful resolution by partnering with key Indiana Leadership partners 
•  Assigns responsibilities dictated by the State, and hosts meetings to identify key deliverables, action plans, and ensures successful follow-through 

• Manage incoming and outgoing mail and packages, and ensures they get reviewed for appropriate delegation to Member, Provider or Care Management teams.

•  Serve as the primary point of contact for visitors and incoming phone calls. 

• Coordinate office maintenance requests and liaise with building management as needed.

•  Organize office events, meetings, and team activities. 
•  Coordinate meeting logistics, prepare agendas, record meeting minutes, and track follow-up items. 

• Draft, proofread, and distribute communications on behalf of the COO.

• Arrange complex travel plans and itineraries; prepare and process expense reports.

•  Assist with the preparation of presentations, reports, and spreadsheets. 

• Track and help manage projects, deadlines, and deliverables assigned by the COO.

• Maintain confidentiality and handle sensitive information with discretion.

• Support the COO in special projects and cross-functional initiatives.

• Prepare materials and coordinate logistics for board meetings and leadership team sessions.

Required Qualifications:

• Proficient in Microsoft Outlook, Word, and PowerPoint

• Ability to manage multiple or competing priorities

• Strong attention to detail

• Capacity to maintain confidentiality

• Strong organizational skills

• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

•  Ability to balance multiple initiatives and prioritize workload 

Preferred Qualifications:

• Associates or Bachelor's Degree

• Proficient in Microsoft Excel and Access

• Previous administrative or related experiences

• Experience with internet research and proof-reading/editing

About the Company:

RepuCare is a certified woman-owned business with over 30years of experience delivering high-quality healthcare and professional staffing solutions. We are committed to operational excellence and improving outcomes through compassionate, compliant, and client-focused services.

We are currently seeking a Community Outreach Relations Specialist based in Indiana to support our client's operations.